![]() Patients will also be seeing you, so make sure you present yourself as you would for an in-person visit. This includes your background, which should be simple and unobtrusive. Practice webcam etiquetteĬonsider what a patient may be seeing during their virtual visit with you. Even still, setting expectations will keep patients happy with their telehealth appointments. The less hoops that patients have to jump through, the better. That’s why it’s important for someone on the team to be in charge of providing instructions on how to access their video visit and can guide the patient through the experience if they need assistance.Ĭhoosing a platform that makes attending video visits simple is a game changer. Making sure patients know what to expect is a major contributor to the success of a telehealth visit. This allows you to get an idea of what your experience and the patient experience will be like when it comes time for the real thing. Ask a friend, family member, or colleague to be your test subject. We like to recommend giving a telehealth visit a dry run before you bring it to patients. Technical difficulties and complications can cause patients to lose confidence in your abilities and the dependability of the software you’re relying on. Make sure you know how to use your telehealth tools and are confident in their abilities when going into an appointment. Put your patients at ease with video visits by making them as smooth as possible. How do you do that? Here are a couple suggestions: Minimize distractions Patients should feel connected to you during a video visit as they do when they come into the office and shake your hand. Limit distractions during your virtual appointments How to prepare for a telehealth visit as a providerĪt its core, a telehealth appointment should look and feel very similar to an in-person visit. ![]() Remember to keep the patient at the forefront of the visitĥ. Treat the visit like you would an in-person appointmentĤ. Make sure your patients know what to expect before, during, and after a video visit appointmentģ. Prepare yourself and your patients for the visit in advanceĢ. ![]()
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